ph375 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ph375 ("ph375", "we", "us", "our"), the operator of the online casino and sports betting platform at https://ph375.org ("the Platform"), collects, uses, stores, discloses, and protects the personal information of users ("you", "User", "Player") who access or use the ph375 Platform.

This Policy applies to all personal data collected through ph375.org, the ph375 Login portal, customer support channels, and any other interaction you have with ph375. It applies to all registered ph375 players across the Philippines — whether you access ph375 from Manila, Cebu, Davao, Quezon City, or anywhere else in the archipelago.

ph375 processes personal data as a Data Controller under the Philippine Data Privacy Act of 2012. We take our obligations under RA 10173 seriously and have implemented appropriate technical, organizational, and procedural measures to protect the personal information of all ph375 users.

2. Data Controller Information

The Data Controller responsible for your personal data collected through ph375.org is ph375, the operator of the ph375 Platform. For all data privacy inquiries, access requests, correction requests, and erasure requests, please contact ph375 through the contact details set out in Section 15 of this Policy. ph375 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and with RA 10173.

3. Personal Data We Collect

ph375 collects the following categories of personal data from registered users and visitors to ph375.org:

3.1 Registration and Identity Data

• Full legal name as it appears on government-issued identification
• Date of birth (to verify 21+ age eligibility as required under PAGCOR regulations)
• Email address (used as your primary ph375 Login credential)
• Philippine mobile number (used for OTP verification and account security)
• Residential address in the Philippines
• Government-issued ID details (type, number, expiry) submitted during KYC verification
• Selfie or photograph submitted for facial verification during KYC

3.2 Financial and Transaction Data

• GCash account details (mobile number registered to your GCash account)
• Maya account details
• Bank account details for BPI, BDO, and Metrobank transfers (account name and number)
• USDT TRC20 wallet address
• Complete deposit and withdrawal transaction history on ph375
• Transaction amounts, timestamps, and payment method used
• Account balance history

3.3 Gaming and Activity Data

• Game play history (titles played, bet amounts, win/loss records)
• Sports betting history (markets bet on, stake amounts, settlement outcomes)
• Session duration, login/logout timestamps, and session frequency
• Bonus usage history and wagering activity
• Responsible gaming tool settings (deposit limits, loss limits, cool-off periods)

3.4 Technical and Device Data

• IP address at time of ph375 Login and each session
• Device type, operating system, and browser information
• Unique device identifiers
• Geolocation data (city/region level, derived from IP address)
• Cookie and tracking technology data (see Section 8)

3.5 Communications Data

• Records of communications with ph375 customer support via live chat and email
• Content of any complaints, disputes, or feedback submitted to ph375
• Email marketing consent preferences and opt-out records

4. How We Collect Your Data

ph375 collects personal data through the following channels:

• Direct submission: Data you provide when registering a ph375 account, completing KYC, making deposits or withdrawals, contacting customer support, or updating your account profile
• Automated collection: Technical data collected automatically when you access ph375.org, including IP address, device data, and cookies
• Payment processors: Transaction confirmation data from GCash, Maya, BPI, BDO, Metrobank, and other payment providers used to process your ph375 deposits and withdrawals
• Identity verification providers: Data returned from third-party KYC and identity verification services used to confirm your identity and age eligibility
• Fraud prevention and AML services: Data from third-party services used to detect and prevent fraud and money laundering on the ph375 Platform

5. Legal Basis for Processing Personal Data

ph375 processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:

Processing Purpose	Legal Basis
Account registration and management	Performance of contract (your ph375 Account Agreement)
KYC / Age verification (21+)	Legal obligation (PAGCOR regulations, RA 10173)
Payment processing (GCash, Maya, bank transfers)	Performance of contract
Anti-Money Laundering compliance	Legal obligation (AMLA of 2001, as amended)
Fraud detection and prevention	Legitimate interest of ph375 and protection of other users
Responsible gaming tools and monitoring	Legal obligation and legitimate interest
Customer support communications	Performance of contract and legitimate interest
Marketing communications (with consent)	Consent (you may withdraw at any time)
Platform analytics and improvement	Legitimate interest of ph375

6. How We Use Your Personal Data

ph375 uses the personal data we collect for the following specific purposes:

• To create, verify, and manage your ph375 account including ph375 Login authentication
• To verify your identity and confirm that you are 21 years of age or older, as required for all ph375 players under PAGCOR regulations
• To process deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the ph375 Platform
• To enforce ph375's Terms and Conditions and Responsible Gaming Policy
• To provide and operate responsible gaming tools including deposit limits, loss limits, cool-off periods, and self-exclusion
• To provide customer support and resolve account, payment, and game disputes
• To send transactional communications including deposit confirmations, withdrawal notifications, and account security alerts
• To send promotional and marketing communications about ph375 bonuses, new games, and offers — only where you have given explicit consent, and only to the extent permitted under applicable law
• To analyze Platform usage patterns to improve ph375's products, user interface, and services for Filipino players
• To comply with legal and regulatory obligations applicable to ph375's operations in the Philippines

7. Data Sharing and Disclosure

ph375 does not sell your personal data to third parties. ph375 may share your personal data with the following categories of recipients for the purposes described in this Policy:

• Payment processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations Inc.), and banking partners (BPI, BDO, Metrobank) solely for processing your ph375 deposits and withdrawals
• KYC and identity verification providers: Third-party services engaged to perform identity verification and age confirmation for ph375 account registrations
• Game software providers: ph375's game providers (e.g., Pragmatic Play, Jili Games, Evolution Gaming) receive session data necessary to operate their games on the ph375 Platform
• Fraud and AML compliance services: Third-party providers used to detect fraudulent activity and comply with anti-money laundering obligations
• Regulatory authorities: PAGCOR, the National Privacy Commission of the Philippines ("NPC"), AMLC, and other Philippine government authorities where disclosure is required by law or court order
• Legal and professional advisors: Lawyers, auditors, and accountants engaged by ph375 where necessary for legal compliance or dispute resolution

All third-party service providers engaged by ph375 are bound by appropriate data processing agreements requiring them to handle ph375 user data in accordance with RA 10173 and this Privacy Policy.

8. Cookies and Tracking Technologies

ph375.org uses cookies and similar tracking technologies to operate the Platform, maintain your ph375 Login session, and improve your experience. The categories of cookies used by ph375 are:

• Essential cookies: Required for ph375.org to function — these enable your ph375 Login session, maintain your account state, and process transactions. These cannot be disabled.
• Analytics cookies: Used to understand how Filipino players use ph375.org — which games are popular, how long sessions last, and where users navigate. This data is aggregated and anonymized.
• Security cookies: Used to detect and prevent fraudulent login attempts, CSRF attacks, and other security threats to your ph375 account.
• Preference cookies: Used to remember your language and display preferences across ph375 sessions.

You can manage non-essential cookie preferences through your browser settings. Note that disabling essential cookies will prevent ph375.org from functioning correctly, including ph375 Login authentication.

9. Data Retention

ph375 retains personal data for as long as necessary to fulfill the purposes described in this Policy, and specifically:

• Active account data: Retained for the duration of your ph375 account plus 5 years following account closure, as required for financial record-keeping and AML compliance under Philippine law
• KYC documents: Retained for a minimum of 5 years following account closure in accordance with AMLC requirements
• Transaction records: Retained for 5 years following each transaction
• Customer support records: Retained for 3 years following resolution of the relevant issue
• Marketing consent records: Retained until you withdraw consent plus 1 year for compliance documentation

Upon expiry of applicable retention periods, ph375 will securely delete or anonymize your personal data.

10. Data Security

ph375 implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph375.org
• Encryption of sensitive data (passwords, financial details) at rest using AES-256 encryption
• Two-factor authentication options for ph375 Login, including OTP via Philippine mobile number
• Regular third-party security audits and penetration testing of ph375 Platform infrastructure
• Strict access controls ensuring that ph375 employees only access user data on a need-to-know basis
• Incident response procedures for data breach detection, containment, and NPC notification in accordance with RA 10173

Despite these measures, no data transmission over the internet can be guaranteed 100% secure. ph375 recommends that all Filipino players use strong, unique passwords for their ph375 Login credentials and enable two-factor authentication.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, all ph375 users have the following rights with respect to their personal data:

• Right to be Informed: The right to know how ph375 collects and processes your personal data — fulfilled by this Privacy Policy
• Right to Access: The right to request a copy of the personal data ph375 holds about you and information about how it is being processed
• Right to Correction: The right to request correction of inaccurate, incomplete, or outdated personal data in your ph375 account
• Right to Erasure / "Right to be Forgotten": The right to request deletion of your personal data where ph375 no longer has a legal basis or legitimate interest for retaining it
• Right to Data Portability: The right to receive a copy of your ph375 personal data in a structured, commonly used, machine-readable format
• Right to Object: The right to object to ph375's processing of your personal data where processing is based on legitimate interest — including the right to opt out of marketing communications at any time
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe ph375 has violated your data privacy rights

To exercise any of these rights, contact the ph375 Data Protection Officer at [email protected]. ph375 will respond to all verified data rights requests within 30 days of receipt.

12. Children's Privacy and Minor Protection

ph375.org is strictly restricted to persons who are 21 years of age or older. ph375 does not knowingly collect personal data from individuals under 21 years of age. If ph375 becomes aware that personal data has been submitted by a person under 21, the associated account will be immediately suspended and all personal data will be deleted. If you are a parent or guardian and believe your child has registered a ph375 account, please contact ph375 support immediately at [email protected] for immediate account closure and data deletion.

13. International Data Transfers

ph375 may transfer personal data to third-party service providers located outside the Philippines — for example, game software providers whose servers are hosted in other jurisdictions, or cloud infrastructure providers. Where such transfers occur, ph375 ensures that appropriate safeguards are in place to protect your personal data at a standard equivalent to the requirements of RA 10173, including contractual data processing agreements with all relevant third parties.

14. Changes to This Privacy Policy

ph375 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or ph375 Platform operations. Material changes will be communicated to registered ph375 users via email to their registered address and/or by prominent notice on ph375.org. The "Effective Date" at the top of this Policy indicates when the current version was last updated. Your continued use of ph375.org following notification of changes constitutes acceptance of the revised Privacy Policy.

15. Contact and Data Protection Officer

For all data privacy inquiries, access requests, correction requests, erasure requests, or complaints related to ph375's handling of your personal data, please contact:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Data Privacy Request – [Your Registered Email]"
• Live Chat: Available 24/7 via ph375.org — request escalation to the Data Protection Officer
• Response Time: ph375 aims to acknowledge all data privacy requests within 5 business days and resolve them within 30 days

You also have the right to escalate unresolved data privacy concerns to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.